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How can we help? Please complete the information below and an associate will be in touch with you as soon as possible.

Frequently Asked Questions...


Q: Are you open? 

A: Please click HERE to see our locations and hours.


Q: When is the best time to come by the shop? 

A: Mornings between 10-1. 

Bicycle, parts & accessory sales:

Q: I bought a bike – is it assembled and can I come in and pick it up? 

A:  Bikes are shipped to Gregg’s in boxes and we professionally assemble every bike before it’s available for pickup.  The mechanic assembling your new bicycle will call you when it is ready for pickup.

Q: How do I hold a bike that I see on your website?

A: You can hold a bike with a refundable deposit.  Call one of our stores and talk to a sales associate to determine if this would be the appropriate bike and to place a deposit.



Q: Can I make a service appointment?

A: No, we are not currently taking appointments for service work.  It’s first come, first serve.  We currently are experiencing about 7-14 day turn-around times for adjustments and repairs.  


Q: I need my bike repaired.  Can I bring it in for service?

A: Yes! We offer a complete menu of a la carte repairs to address your needs.  We will provide a free estimate. 


Q: I have a flat tire or minor adjustment, can you help?

A: We are prioritizing repairs and minor adjustments that can be completed ‘on the spot’ without check-in. 

Are you looking at a particular model of bike, looking for parts or accessories for a specific purpose, or unsure where to start? Let us know what you're looking for and we will put you in touch with the best expert to answer your questions.
We will have an associate from your nearest store follow up with you.
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